Shipping & Returns

All of our orders are shipped on business days (Monday - Friday). You can expect your purchase to ship within 1-5 business days from receipt of your order. 

• The shipping and handling cost for your order is based on the total weight of the order. 
• Please allow up to 2 business days to process and pack your order.
• Please note that due to certain US and International Holidays, orders may take longer to ship out.

Hudson Valley Skin Care Return Policy

At Hudson Valley Skin Care, we take pride in crafting fresh, high-quality skincare products. Due to the nature of our products, we can only accept returns on unused and unopened items within 30 days of delivery.

If you receive a damaged or incorrect item, please contact us using the form above within 7 days of delivery, and we’ll make it right.

Refunds, Replacements & Store Credit

Once we receive and inspect your return, we will issue your preferred option:

• A full refund to your original payment method
• A replacement item
• Store credit for a future purchase

Shipping costs are non-refundable.

To start a return, please email us with your order number and a photo of the item. Customers are responsible for return shipping costs unless the return is due to an error on our part.

All sale items and gift cards are final sale.

Purchase Options Cancellation Policy

Some items in our store may be offered to you as a subscription or pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

 If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

Thank you for supporting small-batch skincare!